Contact

We’re Here to Help You!

If you have any questions about your order, customization, shipping, or anything else, feel free to reach out to us.
We’re happy to assist you 💖


📧 Email Support

eternalmemorieshop@gmail.com
We aim to reply within 24–48 hours (Monday to Friday).


💬 Common Topics You Can Ask About:

  • Customization instructions (video, audio, names, etc.)

  • Order status or tracking

  • Shipping times and delays

  • Refunds or damaged items

  • General product questions

Please include your order number in your message for faster assistance.